If you have customers who have to wait for your services or products, then Customer Flow Management (CFM) from Q-Matic can make the experience more rewarding - for them and for you.
Managing how customers wait can result in a more relaxed environment and greater staff productivity. When supported by the right analysis and management system it can result in improved business profitability.
We invented CFM and with 40,000 systems installed worldwide, we like to think we know a thing or two about it. Every year more than 1.7 billion customers, or a quarter of the world's population, pass through our systems and if this was a queue it would stretch round the globe more than 40 times. So it is just as well we invented CFM.