Q-Matic Corporation to launch new state-of-the-art Customer Flow Management Solution

Asheville, NC – January 11, 2010. Q-Matic Corporation, the world leader in Customer Flow Management Technology, unveiled the next generation linear queuing solution for the retail industry during the NRF 99th Annual Convention and Expo in New York City on Jan. 11–12, 2010.

This leading edge technology provides new digital graphical display units, wireless connection, enterprise connectivity, and management reporting to deliver the latest in Customer Flow Management Solutions. The solution adds significant new features for enhancing the linear and virtual queuing process and improving the consumer's waiting experience. Q-Matic works with industry leading retailers such as Skogen's Festival Foods, IKEA Canada, Meijer Incorporated and Cox Communications who have all successfully implemented our solutions.

Interactive presentation at NRF

In conjunction with the NRF, Q-Matic hosted a retail queuing presentation that ran every half hour at the Q-Matic Booth throughout the exhibiting hours. The presentation, “Discover how effective queuing improves your bottom line” hosted by Alistair Agnew, Q-Matic Chief Marketing Officer and one of the founding members of Q-Matic UK, highlighted retail company strategies designed to tackle some of their greatest queuing challenges: including increasing conversion rates, improving staffing productivity, reducing waiting times, and improving customer satisfaction levels.